Privacy & Cookie Policy

Creagrid attaches great importance to your privacy. The Privacy & Cookie Policy (hereinafter, “Privacy Policy”) provides an overview of how we process your data and what your rights are. Please read this thoroughly and contact us if you have any questions.

By providing personal information to Creagrid, you declare that you have read the Privacy Policy and agree to the content of the Privacy Policy and the processing of the personal data.

i. General provisions

Creagrid is responsible for processing your data in accordance with privacy legislation (cf. General Terms and Conditions), legislation concerning the protection of privacy with regard to the processing of personal data, anti-spam provisions in the Code of Economic Law and in accordance with GDPR regulations.

ii. Personal data & purposes of processing

Personal data can be processed through the use of cookies, use and registration on our website and in the context of a commercial relationship. The manner and processing of personal data depends on your relationship with Creagrid (website visitors and/or professional customers). The personal data for visitors to our website consists of (i) electronic identification (IP address, browser type, etc.) and (ii) information about your behavior on our website (web pages visited, how you navigate, etc.). The personal data for professional customers may include (i) contact details (name, address, e-mail, etc.) and (ii) identification data (passport, ID card, etc.).

Your personal data is only processed for legitimate purposes, where the processing is based on the legal grounds listed in GDPR legislation. In a commercial relationship, we process the personal data that is necessary for entering into, executing or terminating an agreement. A non-exhaustive overview of commercial relationships: scheduling an orientation meeting, preparing a quote/invoice, processing data for the development of the website, receiving resumes and letters of motivation for open vacancies/spontaneous applications, etc.

In certain cases, we process your data based on your consent. This is the case when you fill out certain forms or place orders on our website, download data, newsletters you subscribe to, etc. This information allows us to execute an agreement that you have requested.

Based on our legitimate interest in optimizing our services and improving the user experience of our website, we also process data from your visit to our website and the use of cookies.

Your personal data will not be transferred to third parties without your approval, unless we are required to do so by law, court order or if necessary as part of our services. Creagrid will not sell, distribute, rent or commercially share your personal data with third parties unless you have your prior approval.

iii. Retention of your data

Creagrid will not keep your personal data longer than necessary for the purposes of the processing and depending on the contractual relationship between the professional customer and Creagrid.

In addition to the above paragraph, your personal data may be kept for a specific period of time if prescribed by Belgian or European law.

Creagrid uses technical and organizational security measures to prevent unauthorized access to your personal data by third parties. Direct or indirect damage resulting from incorrect or unlawful use by a third party of your personal data cannot involve liability for Creagrid.

iv. Your rights & complaint options

When processing your personal data by Creagrid, you have the following rights:

To exercise your rights, please contact us, either by email to privacy@creagrid.com or by post to Molenstraat 101, 9900 Eeklo, Belgium. When requesting to exercise your rights, Creagrid will first verify your identity with a copy of your identity card. In principle, exercising your rights is free of charge. In the event of unfounded or excessive requests, the administrative costs we incur may be charged or your request will not be acted upon. You will be informed about this within a reasonable period of time.

v. Cookies

General

Creagrid uses cookies and similar technologies, which are small information files that are stored by the internet browser on the hard drive of your computer or mobile device when you visit our website. As a visitor, you have the choice to decide which cookies you accept on our website. In certain cases, certain services on our website may function suboptimally when rejecting some cookies.

Cookies and similar technologies are used to distinguish your user preferences and allow us to optimize our services on our website. Cookies can be placed by the website itself, as well as by domain names that belong to third parties.

For cookies placed by third parties, such as Google Analytics, we recommend that you check the statements of these organizations on their respective websites, as these statements apply in parallel to our cookie statement.

Types of cookies that we use

Creagrid uses functional and non-functional cookies. Since functional cookies are necessary for our website to function properly, the use of functional cookies is independent of your consent as a visitor. Prior consent is requested, via our cookie banner, to accept non-functional cookies.

Creagrid uses the following cookies:

Additional questions?

More information about cookies and online advertisements can be found on this website.

If you have any questions regarding the processing of your personal data or our cookie policy, please contact us, either by email: privacy@creagrid.com, or by mail to Molenstraat 101, 9900 Eeklo, Belgium.